Hikaserials doenst show the serials in customers control panel in serial list

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admin@sepim.gr
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Posts: 10
Thank you received: 1
Hikaserial Subscription Hikashop Business

7 years 5 months ago #270334

-- HikaShop version -- : 3.0.1
-- HikaSerial version -- : 1.10.4
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.5.9-1ubuntu4.21

Hikaserials doenst show the serials in customers control panel in serial list.When you go at the order tab in control panel then you can see your order and if you click on order number you can see the order and the serial at the bottom of the page.If you go in the serals tab of control panel no order or serial is dispalyed.

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Last edit: 7 years 5 months ago by Jerome.

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Jerome
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HikaShop core developer

Posts: 26156
Thank you received: 4028
MODERATOR

7 years 5 months ago #270341

Hello,

In the file "components/com_hikaserial/views/serials/view.html.php" please replace

		$order_statuses = explode(',', $config->get('assignable_order_statuses', 'confirmed,shipped'));
		if(empty($statuses) || (count($statuses) == 1 && empty($statuses[0]))) {

		$order_statuses = explode(',', $config->get('assignable_order_statuses', 'confirmed,shipped'));
		if(empty($order_statuses) || (count($order_statuses) == 1 && empty($order_statuses[0]))) {

And it should fix your issue.

If the problem persist ; we will need more details about your configuration and how we can reproduce your issue in our side.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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