pre-sales question: e-ticket validation - how does it work?

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Frank.Oehlen
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Posts: 19
Thank you received: 1
Hikashop Business

7 years 5 months ago #271650

Hi together!

Since a short time I'm using the HikaShop Business and now I would like to manage our ticketing with HikaSerial. I guess selling e-tickets for our events will not that problem. More interesting to me is the fact of validation. Might anyone anyone explain to me how it works?
Our customers will show their e-tickets at the entrance and our staff should scan it.
Is it possible to get a ticket validation immediately? and how? Do they have to login somewhere so the serialnumber/barcode checked directly?
I did not find a tutorial (it might be that I was blind ) but before buying the extension I would like to know about the technique working behind it ..

Looking very forward to receiving any kind of information.

Frank

Last edit: 7 years 5 months ago by Frank.Oehlen.

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Jerome
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HikaShop core developer

Posts: 26158
Thank you received: 4028
MODERATOR

7 years 5 months ago #271653

Hello,

HikaSerial have a tutorial documentation page specially for that kind of usage :
www.hikashop.com/support/documentation/2...ticket-tutorial.html

In order to have an immediate validation, the system is using QRcode (encoding an URL) and smartphones.
The smartphone can scan the QRCode, open the webpage and indicate if the serial is good or not.
And because it uses the website, the ticket cannot be used several time because the first time it will be scan, it will be mark as "used" and won't be available anymore.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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