error message during installation of Hikaserial

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10 years 1 month ago #172542

-- HikaShop version -- : HikaShop Business: 2.3.2
-- HikaSerial version -- : hikaserial_standard_v1.8.3
-- Joomla version -- : Joomla 3.3
-- PHP version -- : PHP 5.5.16
-- Browser(s) name and version -- : chrome 37.0.2062.120

error message during installation of Hikaserial:

failed to load external entity "/home/shann1/public_html/administrator/components/com_hikaserial/extensions/plg_hikashop_serial_per_order/serial.xml"

But it seems that Hikaserial has successfully installed, as I saw "HikaSerial Install Screen" like the following webpage after installation:

www.hikashop.com/support/documentation/i...aserial-install.html

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10 years 1 month ago #172544

Hi,

Sorry ; I updated the package this morning for a fix and I forgot to remove the new plugin I'm currently developing.
Please re-download the hikaserial package, I fixed it.

You can also remove the folder "home/shann1/public_html/administrator/components/com_hikaserial/extensions/plg_hikashop_serial_per_order/" from your server.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #172610

I downloaded the new hikaserial zip file (com_hikaserial_standard_v1.8.3_2014-09-23_04-37-43.zip) and re-installed it. But the following error message still appeared after installation:

Warning
Failed loading XML file

/home/shann1/public_html/administrator/components/com_hikaserial/extensions/plg_hikashop_serial_per_order/serial.xml

failed to load external entity "/home/shann1/public_html/administrator/components/com_hikaserial/extensions/plg_hikashop_serial_per_order/serial.xml"

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  • Posts: 26156
  • Thank you received: 4028
  • MODERATOR
10 years 1 month ago #172635

Hi,

You can also remove the folder "home/shann1/public_html/administrator/components/com_hikaserial/extensions/plg_hikashop_serial_per_order/" from your server


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
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