Serials assigned in random order

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8 years 9 months ago #228584

-- HikaShop version -- : 2.6.1
-- HikaSerial version -- : 1.10.1
-- Joomla version -- : 3.4.8

Hi,

I have serials formatted like 001, 002, 003 and so on and everything worked well. Now we generated new serials and they are assigned to orders in random order, which is a huge problem.

Could you help me, please?

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8 years 9 months ago #228585

Hi,

Please re-download HikaSerial 1.10.1 in order to be sure to have the patch from December 23, which was made to fix that issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 9 months ago #228597

Thanks a lot for a quick reply!
Unfortunately it has not helped. Do you have any idea what could cause the problem?

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8 years 9 months ago #228604

Hi,

Well, HikaSerial 1.10.2 have a new option for the randomize selection of the serial in the database.
In the pack configuration, you have a setting called "random pickup" and if that setting is activated, the serials will be chosen randomly ; otherwise, the "older" serial serial will be pick-up first.
A part of the "random pickup" has been introduced in HikaSerial 1.10.1 by mistake ; so I made a new package end of December to fix that.

Now that I have finished the test of HikaSerial 1.10.2 ; I'll be able to release it

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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  • Thank you received: 1
8 years 9 months ago #228665

Hi,

I think I found a solution - just generated one serial (001) and the others are created automatically when an order is confirmed - now everything´s perfect! Thanks a lot!

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