Hi,
Please understand that we do not provide support using private message.
I only read private message for accesses or private message, not for support.
So please answer to my question (that I asked you twice) if you want help us to help you.
Otherwise, I won't be able to give you a better answer that I have already did.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.