Can't get QR code to show up in conformation email

-- HikaShop version -- : 2.x.x
-- HikaSerial version -- : 1.9.0
-- Joomla version -- : 3.3.6

Good morning!

I'm trying to get a QR code to attach to the customers e-mail in order to use it as an e-ticket. I already followed the how to, including how to configure the image. Read and tried some of the forum's suggestions but I still can't get the QR code to show up.

I must be missing something!

At this point I only assigned the package to a product called "volwassene 8 juni". Can you please help me out? What am I missing here?

Hi Jerome,

I created a randomgen sql package called "reserveringen"
After this the random plugin, group filter consumer plugin and attach serial plugin.
I've configured the attach serial plugin using the how to and altered the path to my site instead of the example MYSITE path.

I've added this "reserveringen" package to a product.

When I order this product I get an order confirmed status. Before updating hikashop and hikaserial I would get a serial attached in my order conformation (as RAW text, not QR despite of the attach serial plugin configuration. After the update I get an entire blank box where the serial used to be. When I check my order is has a assigned serial, so it seems to be something in the attach serial configuration.

Regards,

Chantal

Hi Jerome,

I added 2 print screens of the blank box. The first blank box is the e-mail I received after my order. The second box is the output hikasop gives me when I look at the order status and use the notify customer option.

When I look at the blank box in my email confirmation this is the output of the additional order information:

</p>
<h1 style="color:#1c8faf !important;font-size:16px;font-weight:bold;border-bottom:1px solid #ddd;padding-top:10px;padding-bottom:10px;"> Bijkomende informatie </h1>
<p style="border-bottom:1px solid #ddd;padding-bottom:10px;"> </p>


I added the configuration of the attach serial plugin. If you need any additional information please let me know!

Hi Jerome,

I added the workflow to this reply

The problem might be situated in the payment method then;
There are 2 payment methodes to choose from: HikaShop bank transfer payment plugin and HikaShop iDEAL payment plugin. Both are configured to create a confirmed status when succesfull

"But once the order confirmed, when you use the "email" button in the HikaShop backend (when editing an order) you should see the content of the serial and you should receive the "attach serial" image too"

What you suggest is right; I used the backend to send my confirmation e-mail again and indeed the attatch serial image is there to. However, it is located outside of the email template. When I look at the generated email in the backend the attatch serial image is not visible at all (due to it being outside of the template?)

Hi Jerome,

Clear on that matter, I changed the workflow.

Another quick question,

Besides the QR code, I wanted to attach a barcode. I switched the RAW serial data form the example for the barcode option. Output does not give me a barcode. Can you point me in the right direction?

regards,

Chantal

Hi Jerome,

At this time the random serial generator plugin. Do I need to configure the EAN plugin and if so should/can I switch this in the code package. If switched, does the QR code still work?

I'm aiming to have both the barcode and the QR code in one attachment.

Regards,

Chantal