generating PDFserials

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2 years 8 months ago #339961

-- url of the page with the problem -- : www.stakawertingen.de
-- HikaShop version -- : 4.5.0
-- HikaSerial version -- : 4.0.1
-- Joomla version -- : 4.1.0
-- PHP version -- : 7.4.27
-- Browser(s) name and version -- : FireFox / Edge up to date

Unfortunately I can't generate a PDF with a serial number for an order.
In the Hika PDFSerial plugin I can only access the image root.
The individual fields are always specified with an "undefined index".
I would also like to link the PDF download or PDF dispatch to the "Download" delivery type.
If a customer orders a ticket and selects delivery via download, the PDF should be attached directly to the order confirmation.
Can you please help me?

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2 years 8 months ago #339967

Hello,

Please re-download HikaSerial in order to get a patch regarding Joomla4.
You will have to delete your current PDF serial config and create a new one ; it will fix the saving of the "type".

Regarding the generation, if the plugin can't access the PDF template, it will be a problem. I recommend you to let the field empty for the moment ; your PDF won't have a template but it will create you a PDF from scratch.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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