Product Variants page not updating

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trevsmiff
Topic Author
Offline

Posts: 306
Thank you received: 42
Hikamarket Multivendor Hikashop Business

8 years 7 months ago #234908

-- HikaShop version -- : 2.6.1
-- HikaMarket version -- : 1.6.7
-- Joomla version -- : 3.5.0
-- PHP version -- : 5.4.29
-- Error-message(debug-mod must be tuned on) -- : None

Hi

When I change any of the product characteristics (price, weight etc.) it looks as if nothing has been saved but If I refresh the page the new values are displayed. Similarly if I add a new variant it is not listed until I refresh or reload the page.

I have tried a different template and different browsers and get the same results. Your demo site works OK!

Everything works OK in the Hikashop back end.

Any idea where I should start looking.

Thanks
Trevor

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Jerome
Away
HikaShop core developer

Posts: 26158
Thank you received: 4028
MODERATOR

8 years 7 months ago #234918

Hi,

Maybe you have a javascript issue which stop the updating process in the page.
I think that it would be easier with an access to your store (and some explanation on how to reproduce the issue) so we can take a look directly.
Like usual, for such private information, please use the "contact us" form with a link to that forum thread.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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