Vendor map not showing correctly

-- HikaShop version -- : 4.3.0
-- HikaMarket version -- : 3.1.0

Good day,

I have asked about this before, and not received an answer, so hopefully this time someone will tell me how to fix this.

When I go into the vendor account on Hikamarket, scroll down to the vendor location, and enter the latitude and longitude of my vendor, then save, the information does NOT update the map.

As you can see in the attachment, the latitude and longitude ARE set, but if you go tot he page itself www.shoppin.ca/our-vendors/test-user it is showing a completely different location.

How do I fix this so it shows the co-ordinates I have entered?

Thank you.

Sorry, I don;t think you understand.

I go to the Your Vendor page.
I clear co-ordinates.
I enter the correct co-ordinates.
I click SAVE.

It DOES NOT SAVE the co-ordinates I enter.

Could you PLEASE advise how to make this save what I enter?

I can make you a screen capture video if that will make it simpler?

I go to YOUR VENDOR in the backend.

I scroll down to vendor location.

I enter the co-ordinates for the address I want to add.

I click save.

It does not retain the co-ordinates I have entered.

I am sorry, I don't know how to make this simpler without a crayon.

Please advise how to make this work correctly.

Doesn't work on the front end either.

I am sorry. I didn't build it, so I don't know how to fix it. That's why I paid YOU for something that YOU need to tell ME how to operate. Isn't that how it usually works?


Thanks.

I will make a video tomorrow, narrate it for you, and send it to you if necessary.

But so far, you've been absolutely NO help. Not super impressed.

Hi,

I have made a video of what happens when I do this.
I can't upload it here as a video or a Zip file, so please advise where I should send it?
Once you have viewed this video of the problem I AM HAVING please advise how to fix this problem, or if you don't know, what SPECIFIC information you need from me. Unfortunately, I have no idea, since I didn't design this component.

Thanks

Actually, I just uploaded it to a private link on YouTube. you can view it here: youtu.be/03fX2oMGLZY

As you can see, it is NOT working correctly. It does NOT save, and while it's wonderful that it works for you, that doesn't help me much.

I should note that latitude DOES save, so the correct one is in there. The latitude DOES NOT SAVE. I have tried to save it at least a dozen times. DOES. NOT. WORK.

Thanks.

Haven't tried. Set the video to public.

It doesn't really matter what happens on your website though. I need you to explain why this is happening on my website, and how to fix it.

www.youtube.com/watch?v=03fX2oMGLZY&feature=youtu.be

Please advise how to fix this error with the component.

Thanks.

Hi,

I have not tried your site yet, but I have tried clearing the location and resaving. Does not work.

I also created a test vendor account and tried on the front end. Does not work.

So I will try your site, but it's really irrelevant, because it isn't working on my site.

Thanks,

Just tried your demo site.

It saves the longitude, but the latitude reverts to 99.9999 just like on my site.