Questions about order status and payment delay

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  • Hikamarket Multivendor Hikashop Business
3 years 6 months ago #332371

Hi,

I wanted to find out more about the "Edit order status in listing" setting in the configuration. What exactly does this allow? I am hoping to have some way for customers to confirm when they receive an item. Is that possible?

Secondly, I wanted to confirm that the "waiting days for payment request" setting just means that after the vendor is paid, they can only request their money three days later?

Thanks!

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3 years 6 months ago #332374

Hello,

The feature "Edit order status in listing" is an HIkaMarket feature, so we are talking about the vendor order listing, not the customer order listing which is provided by HikaShop.

Regarding the "waiting days for payment request", it means that a vendor cannot ask for the payment of an order before that period of days.
When he will ask for a payment, he will see the sum of orders older than the configured days.

I hope my explanations are clear enough.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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