Don't have permission

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13 years 3 months ago #23891

I have a small problem, when i save in the configuration of Hikashop
I get the following message "You don't have permission to access /administrator/index.php on this server"
I have not installed another plugin or component after installing Hikashop
the problem appeared suddenly at the beginning Hikashop it worked fine

any suggestions???

many thanks

Last edit: 13 years 3 months ago by andronikos.

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13 years 3 months ago #23895

Hi,

Never heard of that issue before.
Try to activate the debug mode of joomla and try again. Please do a screenshot of the error also.

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13 years 3 months ago #23921

Hi Nicolas

Ι activate the debug mode but unfortunately nothing has changed

I attach the screenshot

many thanks

Attachments:

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13 years 3 months ago #23933

That's an apache error message which says that the file administrator/index.php cannot be accessed because of access rights. If you have that error message it means that there is a problem with your apache setup. Apparently, it happens sometimes with joomla and mod_security. Here is more information about the problem with some solutions to disable mod_security for the back end of joomla:
joomlacode.org/gf/project/joomla/tracker...tracker_item_id=8900

But you might also want to ask your hosting company about the problem.

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