One license for multiply domains?

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13 years 2 days ago #30609

Hello,

I have just purchased the commercial 'Business' version of HikaShop and did not notice any restrictions set in my account or a facility to specify the domain name(s) I want to use it for.

Does that mean I can install HikaShop on multiply domains?

Regards,
SeoWeb

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13 years 1 day ago #30652

Yes. Support and services like the cron task are however limited to 1 domain.

The following user(s) said Thank You: dilum_tharaka

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12 years 9 months ago #37592

What does the "cron service" stands for, excuse me for my ignorance...

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12 years 9 months ago #37703

It's something which triggers your website periodically in order to run some tasks:
www.hikashop.com/en/support/documentatio...ashop-cron-task.html
It's used for the google products plugin, for the wait list notifications, for the currency auto update, etc.

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12 years 1 month ago #69976

As it says in this topic, there are unlimited domains are allowed per license. In this case why Hikashop script is asking for a domain attachment after I have transferred the website to another domain?

Has the licensing policy changed?

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SeoWeb

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12 years 1 month ago #70125

No.
However, for the cron task and the auto update systems, they are linked to the subscription on our end so you will get an error if the website is not set for your subscription on our website.
If you go to the menu Your account->Your subscriptions on our website you can change the URL of the website of the subscription.

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12 years 1 month ago #70127

What if we do not want to use the cron features and our copy of HikaShop is customized (has custom coding in it) to meet our requirements?

Can we simply disable cron functionality?

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SeoWeb

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12 years 1 month ago #70273

The code is open source, if you want to remove the warning, it's not a problem for us.
However, the cron shouldn't be active by default.

What is the exact error message you have and on which page ?

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12 years 1 month ago #70331

Url is administrator/index.php?option=com_hikashop&ctrl=update&task=license

Text is "
hikashop business

There is no available license, you can contact our support at This email address is being protected from spambots. You need JavaScript enabled to view it.
"

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12 years 1 month ago #70364

That page URL is the update page URL. It's normal that it says that on that page. You can just download it on your account on our website and and install the update manually.

Do you have that error on other pages ? If so which ones ?

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12 years 1 month ago #70369

Yes, here is the list:

administrator/index.php?option=com_hikashop&ctrl=update&task=licensejs

There are no available license affected to your user, please contact our support at This email address is being protected from spambots. You need JavaScript enabled to view it. providing the information :
username : seoweb
Component : hikashop
Level : essential

I can not go enywhere (Clients, Orders), all the time redirected to administrator/index.php?option=com_hikashop&ctrl=update&task=license
with a message: "There is no available license, you can contact our support at This email address is being protected from spambots. You need JavaScript enabled to view it."

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12 years 1 month ago #70376

That should not happen. Not unless you have a really old version of HikaShop.

Is that the case ?

If so, you can change the line:
if($taskGroup != 'update'){

to:
if(false){

in the file administrator/components/com_hikashop/hikashop.php to remove the check.

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12 years 1 month ago #70380

The version is old. Thank you for the suggestion, i'll try it out and report back.

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SeoWeb

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11 years 2 months ago #123405

Hi

we would like to buy Hika Business for a domain which is not yet existing only registered and would like to have all support connected to this domain in future.

In the meantime - can we use for ca 2 weeks this license for testing on a different domain which will be anyway disabled?

thanx

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11 years 2 months ago #123407

Hi,

You can move the domain where the license is attached.
In the same time, the production + development sites are totally accepted for the support. It is logical that you have a test website and a production one. We have too so we won't limit anything in the support about that :)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #123412

Hi Jerome

what is the procedure? I user the zip file of the Bus version without typing domain which I can register later on?
thanx for your swift reply :-)

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11 years 2 months ago #123414

Hi,

Yes, no problem.

Regards

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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