Messages to backend

  • Posts: 19
  • Thank you received: 0
12 years 11 months ago #33595

Hello, When you add the contact us for more information button next to the product discription page, the message is sent to the email address you specify. Is it possible to have the questions or communications to go to the Hikashop backend so you can see your orders, customers, and messages all on the same page. If that is not possible is there a way to view these messages anywhere on the backend. I ask this because it seems simpler to answer customers questions from the backend that to try to read the email questions. Similar to the way ebay does it on the back end. Thanks Ken
B)

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 11 months ago #33612

Hi,

That's not possible. It would require to create a new table to store them and and new interface to handle them in the backend. Sending an email was way easier to implement and that's what most users want. It would still be possible to add, even as an external plugin/component, as we have triggers for that in HikaShop.

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum