FEATURE REQUEST - contact us for more info popup

  • Posts: 218
  • Thank you received: 6
12 years 9 months ago #37310

i think the "contact us for more information" which shows on the product page should open in a modal popup. So once you finish writing your question and click send it closes the popup and you are automatically returned to the product page again. At the moment you are taken to a different screen which has the question form, after you send the form you are still kept on that question page and are not redirected back to product page. This is not very good navigation!

thanks

Please Log in or Create an account to join the conversation.

  • Posts: 218
  • Thank you received: 6
12 years 9 months ago #37311

also just did some testing and sent a test question to myself. The question email needs to have the product that the question relates to in the email. If the customer is on a product and they click the ask question about product we need to know which product it is.

they might just write, what sizes does it come in" or "how long for delivery" etc but we have no idea which product they are talking about unless the email tells us. Furthermore, it would be good if the product has a link to the product page on the website so the admin can click it to see which product it is quickly.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 9 months ago #37449

The name of the product is in the subject of the email. If not you maybe have that problem:
www.hikashop.com/en/forum/4-how-to/36858...for-information.html
There is no link to the product page for now.
We'll add that to the todo list.

The following user(s) said Thank You: woonydanny

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum