Shadowbox stoped showing

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12 years 9 months ago #40693

Hello,
Today, the shadowbox on the product pages stoped showing. Out of the blue sky. The only thing that i did with my web site in the last 2 days is updating the list of products.
What could get wrong?

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12 years 9 months ago #40896

Hard to say. It usually comes from a JS error on your pages.

We would need a link to one of the pages where you have the problem in order to look at it.

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12 years 9 months ago #40909

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12 years 9 months ago #40919

You have javascript errors caused by the jquery library of your template.
Please try to install and configure the plugin jquery easy and that should hopefully solve the problem.

More infos on all that here:
www.hikashop.com/en/support/documentatio...ty-issues.html#modal

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12 years 9 months ago #40921

just guessing, could it be wrong file or directory permission?

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12 years 9 months ago #40922

No.

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