problem with social plugin ?

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12 years 8 months ago #42152

maybe its not the plugin, but why would this error happens? developers.facebook.com/tools/debug/og/o...tractable-stylus-pen

when i like a product in Facebook, sometimes it says "error" and the error says the it couldnt upload the picture because it points to an empty location, and when i run the url in Facebook debugger i get the above error.

thanks

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12 years 8 months ago #42212

anyone?

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12 years 8 months ago #42213

You have a conflict with another extension on your website whereby both HikaShop and that extension display the facebook meta tags.
Try to install that plugin. That might help avoid the problem.

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12 years 8 months ago #42214

nicolas wrote: You have a conflict with another extension on your website whereby both HikaShop and that extension display the facebook meta tags.
Try to install that plugin. That might help avoid the problem.


i uploaded that, now i get this developers.facebook.com/tools/debug/og/o...full-size-stylus-pen

and when liking the error is "There were problems uploading " www.desbloqueamelo.com/media/com_hikashop/upload/stylus large_481420566.jpg" on behalf of your Open Graph page. Here is the full error message our photo server reported: "The image URL leads to an empty file."

I'm using jfbconnect to manage logins

Last edit: 12 years 8 months ago by pr325xi.

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12 years 8 months ago #42215

fixed it!! i turned off open graph in jfbconnect settings.

thanks for the help ^^

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