Error when import CSV-file to Hikashop

  • Posts: 56
  • Thank you received: 0
12 years 5 months ago #54387

Hey,

When I try to import a CSV-file with updated prices I got Error-message that says:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


The CSV-file contains price_value and product_code and the format are the same as the exported CSV-file I've got from Hikashop.
Are the someone who got a clue what the message points to?

/Micke

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 5 months ago #54444

Such error will happen if:
-your file is too big for the restrictions in place
-your file is not a valid CSV

If you could give your CSV we would be able to tell you what's wrong with it.

Please Log in or Create an account to join the conversation.

  • Posts: 56
  • Thank you received: 0
12 years 5 months ago #54466

Ok, I attached the CSV-file in my reply.

Attachments:
Last edit: 12 years 5 months ago by Micke_skane.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 5 months ago #54504

Your file is not a CSV file. It only has the csv extension name but inside it's another type of file. HikaShop can only import CSV files.

Please Log in or Create an account to join the conversation.

Time to create page: 0.058 seconds
Powered by Kunena Forum