confirmation mail

  • Posts: 5
  • Thank you received: 0
12 years 3 months ago #60636

I put in a test order and in the payment paige I annulled my order. In the conformation mail I can not see that the order was canceled and that there was no payment. How can I adjust this.

Last edit: 12 years 3 months ago by Jerome.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
12 years 3 months ago #60653

Hi,

When an order is cancelled, an "status notification" email is sent by HikaShop.
The "confirmation" email is just when the order is confirmed.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: trudy

Please Log in or Create an account to join the conversation.

Time to create page: 0.037 seconds
Powered by Kunena Forum