how to have transaction authorized not captured?

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12 years 3 months ago #61603

Hello, I cannot find the answer to this anywhere. I am using hikashop essential with the Authorize.net plugin for a client. Everything for the most part is working, however, when an order is completed through authorize.net on the website they would like the transaction status to remain authorized/ pending capture instead of captured/pending settlement as it does currently. Having the transactions remain authorized but not captured allows them to change, cancel, etc orders if need be, before they manually capture and finish off order on their end.
Hopefully that makes sense. Is there a setting or something I am missing? If not, can you implement that feature for a fee?
Thanks.

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12 years 3 months ago #61606

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12 years 3 months ago #61615

Thank you Nicolas. OK, I see that now, but the person said that didn't work for him. I will try it and let you know if it works for me. Thank you for your quick support!

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