Value/text of productoptions not displayed

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12 years 1 month ago #67729

Hi,

I´ve got a product X that in the end should be a Characteristics for a main product Z.
In that product X i´ve got several characteristics Y, just like the way that´s mentioned in this artical:
www.hikashop.com/en/support/documentatio...ct-form.html#options

If I don´t have set price to the different characteristics Y the value/text in the dropdown-menu(product) X are displayed but if I set prices for the characteristics Y the values/text are not diplayed in the dropdown-menu X on the productpage for product Z.
But the prices for the product Z are still changed if a select a position in the dropdown-menu X.

Why does the value/text shows in the dropdown-menu if I set a price to a characteristic?

Edit, how the dd-menu looks like with prices:

<td>
			<span class="hikashop_option_name" >Skärm 9246</span></td><td><select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1"  onchange="hikashopChangeOption();">
	<option value="91126" selected="selected"></option>
	<option value="91127"></option>
	<option value="91128"></option>
	<option value="91129"></option>
	<option value="91130"></option>
	<option value="91131"></option>
</select>
		</td>

/Micke

Last edit: 12 years 1 month ago by Micke_skane.

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12 years 1 month ago #67757

Hi Micke,

I didn't really understood so can you give me a link to your web site ?

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12 years 1 month ago #67762

If I followed the tutorial I linked to and set prices for each characteristics and the text-value of each characteristi in the Dropdown-menu is not displayed but if I set No prices for a characteristic its name/text-value are displayed in the DD-menu.it shows up

Choklad and Sand have no prices:

<td>
			<span class="hikashop_option_name" >Skärm 9246</span></td><td><select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1"  onchange="hikashopChangeOption();">
	<option value="91126" selected="selected"></option>
	<option value="91127"></option>
	<option value="91128"></option>
	<option value="91129">Choklad</option>
	<option value="91130">Sand</option>
	<option value="91131"></option>
</select>
		</td>

Alla of the characteristics have prices:
<td>	
		<span class="hikashop_option_name" >Skärm 9246</span></td><td><select id="hikashop_product_option_0" name="hikashop_product_option[0]" class="inputbox" size="1"  onchange="hikashopChangeOption();">
<option value="91126" selected="selected"></option>
<option value="91127"></option>
<option value="91128"></option>
<option value="91129"></option>
<option value="91130"></option>
<option value="91131"></option>
</select>
	</td>

I don´t now how to explain it better :)
Otherwise I have to take some screen-dumbs...

Last edit: 12 years 1 month ago by Micke_skane.

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12 years 1 month ago #67909

I think I understand your problem but I will need a link to the page in order to look at the rest of the HTML/javascript code of your page.
Could you give a link please ?

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12 years 1 month ago #68003

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12 years 1 month ago #68147

I checked the HTML/javascript of the page but couldn't find anything.

Did you edit one of the files "option" "show" or "show_default" of the view "product" via the menu display->Views ?

All I can think of is that something was altered in them resulting in that problem.

If so, please try to revert your customization and see if that helps.

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12 years 1 month ago #70643

Hi,

No, I haven´t edit those files.
The strange thing is that if I add price the option-tag has no textstring, the value of the option is there.
How can the price generate this problem...?

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12 years 1 month ago #70780

Hi,

I've never seen that problem and we can't reproduce it.

Maybe there is a system plugin on your website which causes the problem or your template.

I would recommend to try to deactivate them one by one to see if you find one which when disabled make it work properly.

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12 years 1 month ago #70832

Is it possible to get only the file option.php just to compare the two files against each other?
Just in case if something had happend under the installation(VERY farfetched but ...).

Somewhere I have to start to troubleshoot this problem...

EDIT: Of course I already got the file :)
I just unziped the folder :)

Last edit: 12 years 1 month ago by Micke_skane.

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