search problem

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12 years 2 weeks ago #74044

Hello,

I have a question.

Both Hikashop Search plugins ar enabled. but when i try for example to find fm 052 or 052 he will find one product. and there a lot more product with 052 or FM 052.

How can i change this so that the search engine will find the products ?

With friendly regards,

Fred

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12 years 2 weeks ago #74151

Hi Fred,

Are you sure the menu you linked to the search plugin contain the products you are looking for?
This may be the source of the problem :)

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12 years 2 weeks ago #74166

Hello,

Sorry, but i don't understand what you mean with make an link between menu and plugin !!

Fred

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12 years 2 weeks ago #74167

Hi,

You probably activated the Hikashop search plugin or a filter to make this search field.
In the configuration of these objects you can choose which menu is linked to the search module. It's the menu in which the search will be done.
You should take a look at it.

EDIT: If it's a filter, make sure the category selected is the good one and that the "Including sub categories" option is activated. Could you by the way post a link to your website so I can try it?

Last edit: 12 years 2 weeks ago by Eliot.

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12 years 2 weeks ago #74177

Hello,

I did what you sayd, i selected the category. In the filter i make choices for product_code, Description,

And now i published it on my site, but i get nothing.

This is the link ! Hanons

With friendly regards,

Fred

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12 years 2 weeks ago #74180

Could you please post a screenshot of your filter?
You should add product_name as well

Last edit: 12 years 2 weeks ago by Eliot.

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12 years 2 weeks ago #74192

Hello,

I send you a screenshot.
And why he create so lot of empty space under de search field in the front-end.

Fred

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12 years 2 weeks ago #74364

The problem is that in the options of your filter module, you need to enter in the "menu" option the id of a products listing menu item displaying all your products. There is such menu item created by default by HikaShop so you just need to get its id there.

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11 years 2 months ago #123669

Hi
Is there a tutorial or documentation about search extension implemented by hikashop compare to default joomla functionnalities ?

thank's

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11 years 2 months ago #123761

Hi,

Here is the documentation about filters:
www.hikashop.com/support/2013-08-08-00-1...hop-filter-form.html

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