no picture on products in second language

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11 years 11 months ago #81279

Hello,

I have a webstore in french with all my products, separated in categories, sub-categories, ...
The website is translated in english, I'm using Multilangues CK for the translation.

Everything displays nicely, the content in French, in English, the prices, ...
except the pictures of the products in English.
They come up nicely in French but not in English.

I did some searches but didn't find any solution on this.

Thank you for your help or your idea if you have some!

VS

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11 years 11 months ago #81344

Hi,

The images should be present ,because I don't think that the path change from a language to another one.
I don't really know how it's working with Multilangue CK, we usually use JoomFish or FaLang.

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11 years 11 months ago #81408

Thank you for your reply.

I don't think the Multilanguage CK is the cause. It was more to explain how the website was built.
The pictures are present, as they show up in the french version.

But I just realized I didn't give really all the explanations. The pictures of the products don't show up in the "Categroy mode" (english version): when you browse the store by categories. Once I clik on one product, I see the picture and all the details.
That's also why I don't think the translation is the problem.

But I still don't know why the pictures don't come up...

Thanks anyway!

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11 years 11 months ago #81576

Could you give us a link to your website ?

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11 years 11 months ago #82329

The website in under maintenance right now.
I'm waiting to fix this issue to launch it...

Maybe I can send you an account by private message?

Thank you

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11 years 11 months ago #82391

Yes you can give it to us via pm.
Don't forget to put a link to this topic. :)

Last edit: 11 years 11 months ago by Xavier.

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11 years 11 months ago #82400

Thank you, the link and account were sent by pm

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11 years 11 months ago #82537

Hi,

As I can see, you are not using the same listing in both languages.
In french you have "image - price - name - add to cart" and in english you have "name - price - size - add to cart".

That's why you don't have the pictures in english, set the same display in both cases.

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11 years 11 months ago #82540

Hi,

Thank you for your time.

Where can you see this? in the display configuration of hikashop?

How can you see the difference between the two languages? Is it by switching the admin language in one and the other?

Thank you for your help!!

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11 years 11 months ago #82552

Alright!
I found what you mean.

I was always looking at "Display" under "System" - "Configuration"
and I forgot to check the tab "Display". And the "Content Menus" options.

There were the modules for my main menu bar, the one in french and the one in english.

By using the main menu on the website, the options of display were the ones from this module (Display tab, Content menus) and not the main display options (System - Configuration - Display)
Whereas when I was using another menu (category list), the pictures were displaying fine.

Thank you for your help, Xavier!!

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