Export with Hikashop 2.0: Got HTML and Style infos

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11 years 11 months ago #81997

Hello,

when I export products/categories, I got confusing information (HTML, CSS) in the hikashopexport.cvs?!
No Products!
I use: joomla 3.02 / hikashop 2.0

Attached you could see it in the csv-file.

Thanks Hubert

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11 years 11 months ago #82033

Hi there,

It's a quite strange issue since I just tested and it works on our end...
Did you selected the products before exporting?
Do you have a lot of products? Any specific configuration, custom fields or variants?

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11 years 11 months ago #82038

Hello,

I selected the (a) product (i have only one).
I have two custom fields (color and size).

Thanks Hubert

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11 years 11 months ago #82047

Hi,

Could you edit the view "back-end | product | export" and replace the begin of the view

ob_end_clean();
if(ob_get_level()>2)
	ob_end_clean();
By:
while(ob_get_level()) 
	ob_end_clean();
I think it would fix your problem, but I can't reproduce your bug in my local Joomla 3 site so, having a confirmation for this bug fix would be great !

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #82146

Hello,

I don't understand where?
backend-export-view?
Is it a file?
In which directory?

Thanks Hubert

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11 years 11 months ago #82322

Hi,

You can edit the view in HikaShop > Display > Views, then edit the file "export" of the view "product" of the backend template.

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11 years 11 months ago #82379

Hi,

that fixed not the problem. The output is the same!

And under joomla 2.5.8 it is only nearly ok, but after export the prices change from 54 Euro to 54.000.000 Euro!!!!!!

Regards Hubert

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Last edit: 11 years 11 months ago by hnelke.

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11 years 11 months ago #82506

You can temporarily change the option "menu position" of the Display tab of the configuration in order to be sure to avoid that export issue. However, that will break the menu of HikaShop, so you will have to revert the change after doing the export.

The export does not change the prices. That is not possible. Can you try again please ?

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11 years 11 months ago #82643

Hello,

If you want, I give you an access to my admin accunt, because it is only for developing and test.
There you can test the wonder of export and the price "updates"?

regards Hubert

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11 years 11 months ago #82866

We would actually not only need a backend access but also an ftp access in order to debug the issue as we can't reproduce it on our end.

Did you try my proposition ? Did it worked ?

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11 years 11 months ago #83335

Nö.
I send you an Email with the access Data.
Couleur you test it?

Thanks Hubert

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11 years 11 months ago #83432

Hi,

Due to the holidays, Nicolas is currently out of the office for the next couple of days.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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