Email notifications and multi language.

Hello,

Almost finished configuring everything in Hikashop Business. For the end I have few more questions.

- Is it possible to define which language version of eg. Order confirmation or "Order status change" email is sent to specific client (language vise)?

To describe in more detail:
- Multi-langugage version in front end (two languages)-ENG and local.
- Back-end language set to ENG
- Customer uses shop in local language, but receives emails in ENG language.
If I translate (System-->emails) template to local language I have problem with ENG customer.

What is the best scenario?

About email template editor. Is there any option to switch on some kind of WYSIWYG editor like JCE or something. I set the Editor value to JCE (System-->Configuration-->Main), but it does nothing to the email template part.


BR
Matt

Hi,

Are the emails sent after a backend order status modification, or when user purchase ?

The emails don't use an editor because is use HTML, so you have to enter your custom html code.

Hello,

First message is sent to customer automatically when he/she finishes order on the front-end- some sort of order confirmation--> ("We are pleased to confirm the creation of your order No........").

Then additional messages are sent to customer when order status changes (notify customer)--> eg. "The status of your order No. OR-00007/01/2013 has been changed to refunded."

Is it possible to configure the Hikashop to send confirmation message and other notification emails in language that corresponds to the customer front-end language or even Country? What is the best practice here?

Thank you and BR
Matt