Email Subject is different than body message

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11 years 9 months ago #91197

Hello,

When a customer cancels an order at PayPal the customer get an email that the Subject says "Your order No. xxxx is now cancelled at http://wwww... but the Body says "We are pleased to confirm the creation of your order No. xxxxx at http://www....

Also, our organization gets and email with the subject "A new order has been created on your website" but the Body begins with "The order is now cancelled.

How can the subject and body message correspond with another? How can I change that?

In Hikashop/Configuration/Main/Order I have Default Order status set to Cancelled and Payment confirmed order status set to Confirmed.

Regards,

Dennis

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11 years 9 months ago #91273

Hi,

I think that you'll have to do it through "Hikashop->System->Emails" by editing the Order creation notification email .

Note that this feature is only available through the business edition of Hikashop.

Last edit: 11 years 9 months ago by Mohamed Thelji.

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