Change order products?

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11 years 7 months ago #96975

Hi,
I try to change the order of some of the product.
Sometimes it will not change the order of products?? :unsure:
When I use the up/down buttons it goes than in the wrong direction and/or the product does not pass the above product.

What I try I can't get it right.
I hope you can help me.
Thanks, Gerard

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11 years 7 months ago #97064

Hi,

It's working fine for us. Your description is too vague for us to say anything helpful unfortunately.
All I can say is that you can directly enter the number you want for the ordering and then click on the small save icon next to the name of the column to save the new ordering.

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11 years 7 months ago #97206

Hi Nicolas,
I tryed the up/down buttons and also enter direct the number but no succes )-:
Mybe you can go in the backend of my website to see what is wrong?
I send my username and psw to hikashop about 1 month ago (or I send it again).
I hope you can help me.
Thanks, Gerard

Last edit: 11 years 7 months ago by gerardtb.

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11 years 7 months ago #97343

Hi,

Thanks to send them back again. You can send it via pm.

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11 years 7 months ago #97554

Hi,

I was able to reorder the product you talked about on his category listing:

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It worked great.

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11 years 7 months ago #97586

Hi Nicolas,
I'm sorry I have this product (schatkistje) in two categorys.
In category "afscheid" I don't have a problem, I can reorder the product (-:
In category kraamcadeau" I can't reorder the product )-:
I hope You can look ones again.
Thanks, Gerard

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11 years 7 months ago #97767

Hi,

Again, I was able to reorder that product in the "kraamcadeau" category:

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I put it at the top of the list so that you can see the change.

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11 years 7 months ago #97783

Hi Nicolas,
Thanks for testing. I see that you placed the product at the top.
I try to change the order and it get messy )-;
I also try it with explorer, chrome, safari and a iPad and always the same problem.

What can be the difference, its a strange effect?
I hope you have a new idea.
Best regards,
Gerard

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11 years 7 months ago #97870

Hi,

Sorry for my stupid question, but are you clicking on the save icon next to the "order" column title ?


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11 years 7 months ago #97917

Hi Xavier,
NO (-;
It works now when I change the number.
When I use de up/down keys I have still the same problem.
BUT I have now a solution to reorder!
Thanks, Gerard

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