Watermark Internal Server Error

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11 years 5 months ago #109369

Hi!
I kept getting this error every time i try adding watermark in configuration.
=====================================================================================================
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
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I need help.

Thank you in advance!

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11 years 5 months ago #109391

Hi,

That error doesn't give any information on the problem.
Please open your PHP error log and look for the fatal error message there. That fatal error message will give information on what's going on and will allow us to tell you what to do.
If you don't know how to access your PHP error log, you can ask your hosting company.

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11 years 5 months ago #109451

Hi,
Here is the server error log:
[Mon Jun 17 08:45:46 2013] [error] [client 121.54.13.57] File does not exist: /home/gfionlin/public_html/404.shtml
[Mon Jun 17 08:45:46 2013] [error] [client 121.54.13.57] File does not exist: /home/gfionlin/public_html/favicon.ico
[Mon Jun 17 08:45:46 2013] [error] [client 121.54.13.57] File does not exist: /home/gfionlin/public_html/500.shtml, referer:

Last edit: 11 years 1 month ago by oninrv.

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11 years 5 months ago #109466

Hi,

That comes from the apache error log.
Could you ask your hosting company how to access your PHP error log ?

Last edit: 11 years 5 months ago by nicolas.

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  • Hikashop Business
11 years 3 months ago #119263

I have the same problem. Can you tell me where to place the watermark image manually?

Thanks,
Ian

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11 years 3 months ago #119486

Hi,

To add it manually you have to go in phpMyAdmin and add an entry with the "config_namekey" set to "watermark" and set the image link in the "config_value" field.

You have to place the image in the "media\com_hikashop\upload" folder.

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11 years 3 months ago #119499

Thanks. I might just do a batch overlay on my source files. I don't like messing with the base level stuff. It's hard to document for others if I'm not there.
Regards,
Ian

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11 years 3 months ago #119517

When this option is set, then the other people just have to replace the image in the folder "media\com_hikashop\upload" and the watermark will be changed.

To solve the problem, can you give us the returned error in your php error log ?

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