multiple downloads in 1 product fail

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11 years 4 months ago #110833

Hi,

I sell downloadable products. When I have a series of products that have the same theme or use I combine them to a 'collection'. Then clients can buy 10-20-30 products for a better price. To save server space I would like to use the same downloadpaths.
It already happened that my clients where not able to download files when I added multiple files to one product. Sometimes they could just download 3 products out of ten, or 5 out of 12. Today I even had a client that could download 0 products out of 12.

Is there a limit to the amount of files that can be added to one product?

Sjaak

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11 years 4 months ago #110891

Hi,

There is no such limit.
The download of the files of a product are not linked to the minimum quantity of the prices.
So I don't see why it would do that.

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11 years 4 months ago #110893

:S

My question was not about the price of the products. It was about the amount of downloadable files that can be attached to one product.
Now I see that products with multiple downloadable files attached give problems I am forced to combine the files to 1 zipfile to let my clients download a collection. This means that I need to use twice the space on my server for the same files. I need to use my serverspace efficiently.

Sjaak

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11 years 4 months ago #110915

My answer was not about the price of the products. It was about the amount of downloadable files that can be attached to one product.
So I as said, there is no such limitation and we cannot reproduce such problem on our end.

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