Default Image Issue and Data Overwritten

-- url of the page with the problem -- : http:/acorntraps.co.uk/test
-- HikaShop version -- : 2.2.0
-- Joomla version -- :3.15
-- PHP version -- : 5.3.22
-- Browser(s) name and version -- : Firefox 22

Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed.

If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request..

Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc.

Suggestions greatly appreciated

Tanks

Dave

Hi,

I tried it on my end and it seems to be working fine so did you also tried to upload a picture through your product configuration page ? That's maybe a permission issue.

Hi Mohamed

This is an issue in the backend. I tried to upload the file within the system confguration. If I load an image as a product image there are not any issues.

I have since tried it with a 2.5 install and get the same problem

Dave

Hi,

Could you please enable the error reporting to maximum, and enable the error reporting in order to give us the returned error ?

I have done this and also swicthed on Debug also. No errors are shown on the front page.

Dave

You have maybe a server side error.
Thanks to try to install HikaShop again over the current install, it can maybe solve the problem.

Else, thanks to give us a backend access.

Hi

I will pm you access to the back-end shortly.

I will also contact the hosting company regading the image issue

Thanks

Dave

Hi,

Thanks to check your php log file, it will give us more informations about the problem.
Because actually we can't really do anything.

Xavier

thanks for your input. I would just like to clarify that the actual Hikashop configuration etc is correct.

Thanks

Dave

The image upload problem is now resolved. Some adjustments were made to the server by the hosting company.

Thanks

Dave