Pay created order afterwards

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wozzie
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Posts: 28
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11 years 3 months ago #118858

If, for some reason, an order was not payed during the checkout process it's getting the status 'created'. Is there the ability a user can view the order and start the payment process again at a later time?

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Jerome
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HikaShop core developer

Posts: 26158
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MODERATOR

11 years 3 months ago #118893

Hi,

Yes, there is an option for that.
www.hikashop.com/support/documentation/5...nfig.html#main_order

Payment of orders not paid immediately : You can activate the payment of orders not paid via the listing of the orders of the user. He will have an additional button below the status of the order. Upon clicking on it, he will be redirected to the payment gateway in order to pay for the order. This option is available in all commercial versions of HikaShop.

They can see their orders in the HikaShop user control panel.
If the option is activated, they will be able to finish the payment of unpaid orders.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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Xavier
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Posts: 13201
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11 years 3 months ago #118894

Hi,

Yes, there is an option for that.
In Configuration > Main > Order, enable the option "Payment of orders not paid immediately"
Then create a menu for the frontend "User control panel", and the customer will see the list of his orders, and can pay for an order not yet paid.

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