Dashboard in Backend hangs and times out

  • Posts: 96
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  • Hikashop Business
10 years 4 months ago #163107

-- url of the page with the problem -- : theflyfactory.co.uk
-- HikaShop version -- : HikaShop Business: 2.3.1
-- Joomla version -- : Joomla! 2.5.18
-- PHP version -- : PHP 5.4.23
-- Browser(s) name and version -- : Firefox 30.0 and Chrome Version 35.0.1916.153 m
-- Error-message(debug-mod must be tuned on) -- : Error_message Request Timeout - This request takes too long to process, it is timed out by the server.

Since the update to 2.3.1 clicking on the Hikashop link in the Components dropdown causes a hang and timeout. If you select any of the hHikashop sublinks like Orders they work fine. Then if you click on the Dashboard button the system hangs and times out.

Rgs
Chris

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  • MODERATOR
10 years 4 months ago #163115

Hi,

It must be one of the reports there.
Go in the menu Orders>Reports and disable them one by one to identify the problematic one. Then, create a new one instead of this one if you want to fill in the space left by the one creating the problem

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