The items are not display

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10 years 1 month ago #175725

-- url of the page with the problem -- : www.assistenzainformatica.tv/shop.html
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.26

Hello.
I have a big problem.
When I click on a category nothing appears even if the items are present. My site is:
http://www.assistenzainformatica.tv/shop.html
For example in "Scheda video" there is this:
http://www.assistenzainformatica.tv/shop/product/102-nvidia-quadro-k2000d-2gb-pcie.html
What happend?
Thanks

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10 years 1 month ago #175729

Today expyre my subscription, is this a coincidence?
I renewed it but the problem persist.

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10 years 1 month ago #175733

Hi,

The content of the page is strange ; I suspect a problem linked with Joomla 3.3.4 - 3.3.6
Please re-download HikaShop 2.3.3 in order to have the patch we made when Joomla 3.3.4 has been published (3 days afters the official release of HikaShop 2.3.3).

And yes, it's a pure coincidence ; there is no code in HikaShop which indicate the date or your subscription or else.
Everybody download the same packages.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #175775

I downloaded the file and reinstall it but the problem persist.
Do I have to uninstall Hikashop before reinstall it?
Is there a risk of losing data?

Last edit: 10 years 1 month ago by mirco.

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10 years 1 month ago #176080

Hi,

You do not need to uninstall HikaShop to update it.
If you delete HikaShop, we do not delete the HikaShop tables in the database (in case that it was a mistake) but it's not something recommended.

I'll send a message to Nicolas so he will take a look at your website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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