There is no such account in our database or the ac

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8 years 6 months ago #239952

Hello,
i have an error on my website to activate an user by link at the email:

There is no such account in our database or the account has already been activated.

Could you help me please??

PD: if you click again the link the account is activated correctly....

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8 years 6 months ago #239966

Hi,

Please provide a link to the shop so that we can look at the issue.

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8 years 6 months ago #239993

this is the link

mitutorialdigital.com/index.php?option=c...iew=user&layout=form

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8 years 6 months ago #240011

Hi,

I registered on the website but never got the user account notification email. So I couldn't reproduce the issue.
Do you see the email I should have received in the Users>Email history menu ?

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8 years 6 months ago #240066

Hello,
I fixed the error...

i am using JOOMDLE and the setting had an error.., something about SSO syncronithation...

Thanks a lot...

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