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Hika shop content module - not allow to enter the product
2 years 11 months ago #355785
by SEKME
Hika shop content module - not allow to enter the product was created by SEKME
-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : google chrome
Hi, need some help
I use hikashop business 4.6.1 (all was good on joomla 3.10.12)
After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja_purity_iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top.
the same problems with and without carausel.
Thanks in advance
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : google chrome
Hi, need some help
I use hikashop business 4.6.1 (all was good on joomla 3.10.12)
After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja_purity_iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top.
the same problems with and without carausel.
Thanks in advance
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2 years 11 months ago - 2 years 11 months ago #355787
by Philip
Replied by Philip on topic Hika shop content module - not allow to enter the product
Hello,
We will need these elements to ba able to help you :
- An Url link (where we can see the issue)
- If required, a step by step process to reproduce the issue
- Any elements, that can help us to better understand the situation (settings screenshot by example)
Awaiting your elements
Regards
We will need these elements to ba able to help you :
- An Url link (where we can see the issue)
- If required, a step by step process to reproduce the issue
- Any elements, that can help us to better understand the situation (settings screenshot by example)
Awaiting your elements
Regards
Last edit: 2 years 11 months ago by Philip.
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2 years 11 months ago - 2 years 11 months ago #355819
by SEKME
Replied by SEKME on topic Hika shop content module - not allow to enter the product
Hi, Philip,
Please check the video with explanation
Please check the video with explanation
Last edit: 2 years 11 months ago by SEKME.
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2 years 11 months ago - 2 years 11 months ago #355827
by Philip
Replied by Philip on topic Hika shop content module - not allow to enter the product
Hello,
Process a test with a default template to see if the solve your issue OR even change something?
And, can you provide your module settings in HikaShop options tab screenshot.
Awaiting your returns.
Regards
Process a test with a default template to see if the solve your issue OR even change something?
And, can you provide your module settings in HikaShop options tab screenshot.
Awaiting your returns.
Regards
Last edit: 2 years 11 months ago by Philip.
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2 years 11 months ago - 2 years 11 months ago #355865
by SEKME
Replied by SEKME on topic Hika shop content module - not allow to enter the product
Hi Philip,
As you guided, I made the test with default template of joomla 4.3.4 Cassiopeia.
The result is the same. But I found that, when I press on product and looks like its not working just go to topof the page, actulally it loads products detail page, but only on index page under all modules and other content of the Index page(the hika content module is on index page).
Regards
As you guided, I made the test with default template of joomla 4.3.4 Cassiopeia.
The result is the same. But I found that, when I press on product and looks like its not working just go to topof the page, actulally it loads products detail page, but only on index page under all modules and other content of the Index page(the hika content module is on index page).
Regards
Last edit: 2 years 11 months ago by SEKME.
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2 years 11 months ago #355870
by nicolas
Replied by nicolas on topic Hika shop content module - not allow to enter the product
Hi,
In the settings of your products listing module, under the "HikaShop options" tab, you have a "menu" setting.
In that setting, you can configure the menu item to be used when someone click on the link of a product displayed by that module.
At the moment, either you don't have a menu item configured, or the menu item selected is not accessible / deleted.
Because of that it defaults to the homepage menu item.
The modules you see at the top of the page before the product page details are there because you configured them to be displayed on the homepage menu item, and since Joomla thinks it is still on the homepage menu item when accessing the product details page, it still displays them.
So, what you need to do is to configure a products listing menu item via the joomla menu manager and then, in the "menu" option of your module, select that menu item. Then, make sure that the "menu assignment" of your homepage modules are not configured to be displayed on that new menu item and it will work like you want it to.
In the settings of your products listing module, under the "HikaShop options" tab, you have a "menu" setting.
In that setting, you can configure the menu item to be used when someone click on the link of a product displayed by that module.
At the moment, either you don't have a menu item configured, or the menu item selected is not accessible / deleted.
Because of that it defaults to the homepage menu item.
The modules you see at the top of the page before the product page details are there because you configured them to be displayed on the homepage menu item, and since Joomla thinks it is still on the homepage menu item when accessing the product details page, it still displays them.
So, what you need to do is to configure a products listing menu item via the joomla menu manager and then, in the "menu" option of your module, select that menu item. Then, make sure that the "menu assignment" of your homepage modules are not configured to be displayed on that new menu item and it will work like you want it to.
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2 years 11 months ago #355884
by SEKME
Replied by SEKME on topic Hika shop content module - not allow to enter the product
Hi, Nicolas & Philip,
IT's WORKING , Jeeeeee:) Thank you so much ..happy happy
IT's WORKING , Jeeeeee:) Thank you so much ..happy happy
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