hikashop - user addresses

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  • Hikamarket Multivendor Hikashop Business
3 days 23 hours ago #364018

-- HikaShop version -- : 5.1.1
-- Joomla version -- : 4.4.8
-- PHP version -- : 8.1
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : The inputs are not displayed in the form

Hello

When a user accesses the user configuration panel, presses the addresses button and edits or adds a new address, there are two inputs in the form that are not displayed, the department input and the country input.

Can you help me with this detail?

Thank you very much

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  • MODERATOR
3 days 13 hours ago #364024

Hello,

Please provide us the relative address custom fields settings screenshot, take a good care to show us everything.
On your side, check that you didn't have override view on the Frontend user form.


Regards

Last edit: 3 days 14 hours ago by Philip.

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  • Hikamarket Multivendor Hikashop Business
2 days 23 hours ago #364043

Hello

I am attaching a screenshot of what you are asking me about regarding the modifications and permissions.

I would like to clarify that the problem is in the user address entry form, not in the user registration.

I can give you access to the site admin if you think it would be quicker to resolve.

Thank you very much!

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  • Posts: 4713
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  • MODERATOR
2 days 12 hours ago #364053

Hello,

first, we will need to see the relative custom field forms, something like this :



Other point, from your elements, it seems that your current view is really old (HikaShop 4.4.4), can you process some test with a default template, this should make it possible to bypass view overrides (coming from the template or the HikaShop override system).

Awaiting your returns.
Regards

Last edit: 2 days 13 hours ago by Philip.

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