Hi,
When you create a new thread, it can be useful to provide the basic information like your HikaShop and HIkaMarket version number.
Because, in the latests versions, the HIkaMarket vendor registration handle different kind of registration depending if the user is logged or not.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.