VENDOR_EXPIRED

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11 years 9 months ago #93211

Hi!

Just testing the site, and after registering with the site, then registering to become a seller, then after logging in, I navigate to control panel, and get the error message: VENDOR_EXPIRED

buyandselleco.com/

Thanks :)

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11 years 9 months ago #93264

Hi,

Right, the translation is missing.
The message is displayed when a vendor is not published. You have an option in order to publish automatically the vendor, otherwise it requires a manual validation by yourself in the HikaMarket backend.

While the vendor is unpublished, he is considered as expired so he can't access to the vendor features.

Best regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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11 years 6 months ago #108211

Well I have a vendor that gets the message "the vendor is expired". But this vendor IS published.

What can I do about it?

Sjaak

Last edit: 11 years 6 months ago by Sjaak.

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11 years 6 months ago #108229

Hi,

Are you sure of that ?
Because the message "VENDOR_EXPIRED" is use only once in HikaMarket and the vendor must have an "id" superior than 1 and must be unpublished (vendor_published == 0).

So you have to check the vendor of the account and see if this vendor is really published.
Like that, by reading the code I didn't see any other possibility.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 6 months ago #108275

Hi Jerome,

I attached a screenshot of this vendor so you can have a look.
You need to know that I converted my old VMshop to hikashop. VM does not support Vendors so in Hikamarket I manually created the Vendors in the backend that I had in VM. Did I miss something at the creation of the vendors?

Best regards

Sjaak

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11 years 6 months ago #108316

Hi,

Are you sure that there is no two vendors with the same admin ?
Or the account is a user of another vendor ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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11 years 6 months ago #109459

Hi,

With this vendor it appeared that he already was registered as user. So there where 2 users and the data of those 2 accounts where mixed up somehow. Username from one account. E-mail address from the other account and things got confused.
After removing one account and setting the right email address the problem was solved.

Thanks

Last edit: 11 years 6 months ago by Sjaak.
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