Hikamarket, can't add more images once saved.

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11 years 2 months ago #126096

-- url of the page with the problem -- : artrageus1.com
-- HikaShop version -- :Newest available
-- Joomla version -- :3.1
-- PHP version -- : 5.3.13
-- Browser(s) name and version -- : Chrome - Newest
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

I purchased Hikamarket to make it easier to load images for myself and my client's new website. The drag and drop feature for the images is much smoother than its backend counterpart which is why I bought the software. However, once I save or click apply, I cannot add any new images. If I try to drag it reloads the page with as the image only. If I try to browse and then save/apply it does not add the picture. If I try to use the plus or the up arrow nothing happens. It's like it's frozen.

Also, I don't see any way to add the image title which is very important for accessibility and SEO. How can I do this from the front-end Hikamarket?

Best,

Dawn

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  • MODERATOR
11 years 2 months ago #126102

Hi,

I think that you have a javascript error the second time.
If there is a javascript problem, the uploader system is not right initialized (you should see the HTML file box under the drop zone).
At this moment, the best is to check the javascript console to know more about the problem, if you can provide me an account with an access to HikaMarket in the front-end, I will be able to check it and see how we can fix it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 26166
  • Thank you received: 4029
  • MODERATOR
11 years 2 months ago #126461

Hi,

When I open the page to edit a product in HikaMarket, I got the javascript error

Uncaught TypeError: Cannot set property 'html' of undefined

For the call on something about tooltip in the file "/plugins/system/t3/base/js/script.js"
		// overwrite default tooltip/popover behavior (same as Joomla 3.1.5)
		$.fn.tooltip.defaults.html = true;
		$.fn.popover.defaults.html = true;

The problem is that error stop the rest of the javascript scripts in your pages. So it break a lot of features, like the drag & drop system in HikaMarket (that's why you can see the file selection field in the page, the script does not hide it).

The best is to fix the T3 template so it will not impact HikaMarket anymore.
		if($.fn.tooltip.defaults)
			$.fn.tooltip.defaults.html = true;
		if($.fn.popover.defaults)
			$.fn.popover.defaults.html = true;
I hope that there is other javascripts errors after that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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