Vendors added many times over again and again

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10 years 3 months ago #167730

-- HikaShop version -- : 2.3.2
-- HikaMarket version -- : 1.4.2
-- Joomla version -- : 3.3.3

HI,
Imagine- you have 10 vendors only. On the vendors list and also inside vendors category you see vendors new copies constantly added again and again. With no actions - no new users added and administrator did not ad any users by hand.
and now you see copies of these 10- added 2, 3, 4 times....
:unsure: what is going on? I don't know.

Is it with some settings or plugins or what? See on the attached image - bob - he is 3 times on the list.

Please send me your IP address if you what to access my admin so i can unblock you for access.
my Skype : bestepi

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Last edit: 10 years 3 months ago by alexmartin.

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10 years 3 months ago #167743

Hi,

Thanks for the report.
I think there is a problem with the detection of the vendor category ; I will perform some check in order to reproduce your problem on my local websites.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #167763

Hi,

I review the code and make some tests, I can't reproduce your problem.
But the vendor categories can't be created like that without any event.

HikaMarket is triggering the event "vendor save" and "(joomla) user update" to check that the vendor category associated to the updated user/vendor exists ; and if not, it will create it.
There is also the creation automatic of the vendor when HikaMarket is loading the vendor (and the current user is not a vendor but have the right too).

Can you please check that you don't have duplicates vendors in the HikaMarket > Vendor section ?

Having an access to your website without knowing which event generate the duplication of category, won't help us to debug it.
So we have first to know how to reproduce the problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 10 years 3 months ago by Jerome. Reason: typo fix

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10 years 3 months ago #167782

Please be extremely correct in your naming things in order not to confuse me. I am not picky to you. I just noticed that it is adding a lot of time for me if i need to guess. HikaShop does not have vendors. That mean you are asking me to check Hika Market ( and not HikaShop) and check list of vendors if there are duplicates?
The answer is - Yes, duplicated created again and again many times over in the list of vendors . Vendor bob duplicated 21 times now. and o others.

That is insane.
Please keep in mind that you must provide your Ip to me first to white list you with my security system.

Last edit: 10 years 3 months ago by alexmartin.

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10 years 3 months ago #167785

Hi,

I will need an FTP access and also a backend access (super admin, in order to be able to access to the HikaMarket database debug).
I'll send you my different IP addresses by private message.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #167792

Thank you Jerome for helping. I have sent you Info by private message.

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10 years 3 months ago #167798

Hi,

I fixed HikaMarket in your website.
Due to the problem I saw, I will release a new HikaMarket package with the patch.

Thanks for the report.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: alexmartin

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10 years 3 months ago #167799

Jerome!
I Love your program and your support.
That make a lot of difference.

Thank you very very much.
One hint i need - where to create group of vendors - under registered or public group access?

Last edit: 10 years 3 months ago by alexmartin.

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10 years 3 months ago #167801

Hi,

What do you call "group of vendors" ?

If you want to set a joomla group to a vendor (to separate vendors into different groups for different ACL/rights), you can set it in the HikaMarket backend, while editing a vendor.
The groups for the vendors are only useful with the "HikaMarket > Access" part, where you can set different rights/options depending the group.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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