Adaptive steal money from vendors - afterupdate

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  • Hikaserial Subscription Hikashop Business
9 years 5 months ago #203742

Jerome,
I set Fee for 10% in Configuration for vendors. I set Zerro fee in Plugin.

They key is to see Paypal account reports, not the Hika reports or orders.

The main issue is remain unsolved: Customers money paid to Vendor but the vendor send them to Website PayPal - the amount for the product. So we need fix it so the Website receive only FEE as commissions from the sales.

Last edit: 9 years 5 months ago by alexmartin.

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9 years 5 months ago #203747

Taxes and fees options in Hika Market Configuration does not work at all.

I made 3 payments to test. 10%, 90% and last one 50%. yes I cleaned cache before the tests - joomla and browsers.

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9 years 5 months ago #203789

Hi,

I performed two tests in your website and four tests in mine.
For your website, I'm not able to see any fee in the order object saved in the database.
For my test websites, the process is working normally ( pasteboard.co/YflVqHy.png )

In the database, no rule is selected and the vendor total does not use the quantity.
Are you sure that you did not modified a core file of HikaMarket ?
Could I update HikaMarket with the latest release in order to be sure that all files are up to date ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #203809

Yes, please update core files. I have some overrides i believe they will be not impacted.
Thank you.

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9 years 5 months ago #203817

Hi,

Much better !
You can take a look at the order 267 (order number: M2Q67) ; you will see that the vendor total in the HikaMarket orders is correct.
At this moment, the data sent to paypal adaptive will be better and won't have the previous issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 132
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  • Hikaserial Subscription Hikashop Business
9 years 5 months ago #203824

Yes, it is working now as it is supposed to. Very awesome support. I wish other components have such support as you have - reliable and fast. Thank you very much for being detailed, understanding my site specifics and my goals. Thank you.

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