Upload product image

  • Posts: 11
  • Thank you received: 0
9 years 1 month ago #216631

-- HikaShop version -- : 2.6.0
-- HikaMarket version -- : 1.6.6
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.6.12

Hi,
I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached).
There's no error on php logs.

Attachments:
Last edit: 9 years 1 month ago by Mirco206.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #216633

Hi,

Please see : www.hikashop.com/forum/product-category-...op-2-6-0.html#216594

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 9 years 1 month ago by Jerome. Reason: fix link

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 0
9 years 1 month ago #216711

Thanks but this link does not work

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #216724

fixed

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 0
9 years 1 month ago #216730

Still not working. I also tried to change on 'components/com_hikamarket/controllers/upload.php' but still the same

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #216732

Hi,

So you should use the browser console in order to see the XHR call (for the upload) and get the return content.
Because the upload is marked as failed by the javascript library, the return content is not a json confirmation code ; because you do not have any error message display, it should not be a json error code either.
So it's possible that you have a PHP warning or a PHP error. But without the error context, it will be difficult to know the source (and to provide a fix).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 0
9 years 1 month ago #216762

There's no php error or warning. On browser console there's only warning from tinymce ('webkitMovementY' is deprecated. Please use 'movementY' instead)

I can upload images from the backend (Control Panel), but i can't from frontend.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #216766

Hi,

Please read carefully my previous message.
I'm not talking about the Browser error console : I'm talking about the HTML calls, the content returned by the Ajax Call (also named "XHR call").

If you're not able to perform that debug action ; we will need accesses to do it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #216826

Hi,

The problem has been also reported in another thread.
So I performed an investigation and find the issue.

You can re-download HikaMarket 1.6.6 to get the patch or you can apply it manually.
Instructions are in that thread : www.hikashop.com/forum/20-market-feature...ront-end/216824.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.077 seconds
Powered by Kunena Forum