Products for approval not displaying on backend

  • Posts: 147
  • Thank you received: 6
8 years 9 months ago #227742

-- url of the page with the problem -- : penbyte.com
-- HikaShop version -- : 2.6.1 (bug fix date 1/20/2016)
-- HikaMarket version -- : 1.6.7
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5
-- Error-message(debug-mod must be tuned on) -- : N/A

I hope you can replicate the problems i am facing now.
I don't know what changes you all made but the system i had before the bug fix on 1/20/2016 is not functioning as well as it did 6months ago. :

Hika Market (see Image)
1) Product Approval - I can not see products that require approval on the back end, I can only view them by clicking on the email i receive that notifies me there is a product for approval (this is different from previous version where I could see products for approval while i was logged in to the backend)

2) Coupon Error (see Image)
Coupons space is showing on products when no coupons are set?

3) Product Modules not updating (see image)

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
8 years 9 months ago #227744

Hi,

1/ I'm not able to reproduce your issue.
In order to understand your problem I'll need to see it directly ; so some credentials will be required.
Like usual, please use the "contact us" form in order to send us such private information ; please also put a link to that forum thread so the support team will assign the message to me.

2/ You have created an "item" custom field.
Please create a thread in the HikaShop section of that forum for more details.

3/ I'm afraid that I do not understand what you're talking about.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 147
  • Thank you received: 6
8 years 9 months ago #227955

Ref 1 - I will send credentials
Ref 2 - I will
Ref 3: On the image -- the modules on the left, are not updating, when the pricing for a product is changed.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 147
  • Thank you received: 6
8 years 9 months ago #227976

Hello Jerome,
I have sent credentials and have another image to display so you can understand the problem.

Issue: when the product is displayed, a coupon field is also displayed.
1) all discounts and coupons are disabled, and this vendor has not coupons set.

See page:: penbyte.com/movies-new-arrivals.html
Product:: Willit Monetary System (Movie Rental)
Vendor is: W. Iamwe Ph.D.
Admin Access was sent via contact form.

Thanks for your help.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
8 years 9 months ago #227998

Hi,

1 - I checked your website and you do not have any single product in "waiting approval".
The problem "Korean..." does not exist anymore in your products ; I perform check in your products and directly in your database.
Now, if you have a product waiting for approval, please indicate the "product id" of that product.

2 - Please read my messages very very carefully ; if you don't, you won't solve your issue.

You have created an "item" custom field.
Please create a thread in the HikaShop section of that forum for more details.

You said that you will post your HikaShop related question in the HikaShop section of the forum ; so please do it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 147
  • Thank you received: 6
8 years 9 months ago #229551

I have setup a new product that requires approval. see image
The item is not displaying on the admin panel as a product that requires approval
In my setup, Vendors do not have permission to approve products.

I will keep this active until you have a chance to view -

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
8 years 9 months ago #229554

Hi,

Thanks.
You currently have two "waiting approval" products and I was able to confirm that the products exist but are not visible in the backend.
I still cannot reproduce your issue but I got one idea on what could generate such issue.

In the file "administrator/components/com_hikamarket/views/productmarket/view.html.php" please replace

		hikamarket::setTitle(JText::_('WAITING_APPROVAL_LIST'), self::icon, self::ctrl.'&task=waitingapproval');

		$vendor = hikamarket::loadVendor(true, false);
		$this->assignRef('vendor', $vendor);
By
		hikamarket::setTitle(JText::_('WAITING_APPROVAL_LIST'), self::icon, self::ctrl.'&task=waitingapproval');

		$vendorClass = hikamarket::get('class.vendor');
		$vendor = $vendorClass->get(1);
		$this->assignRef('vendor', $vendor);
It will force the main vendor in the backend.
In my side, I have modified entirely the view to remove the code which was coming from the front-end, so the checks on the vendor won't be made in the backend.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 147
  • Thank you received: 6
8 years 9 months ago #229583

Thank you Jerome,
That fixed the problem

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.075 seconds
Powered by Kunena Forum