vendor vote and comment questions

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7 years 10 months ago #259641

-- HikaShop version -- : 2.6.3
-- HikaMarket version -- : 1.7.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5
-- Error-message(debug-mod must be tuned on) -- : none

hi

1. im having this comment when making a comment on a vendor "Valid pseudo required". what does this mean?

2. i found vendor_average_score and vendor_total_vote in phpmyadmin but its not populating. its always zero even if votes are already made

3. can 1 email or user make multiple votes?

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7 years 10 months ago #259656

Hi,

1. I'm afraid that I don't know what you're talking about.
2. I think that updating the the latest version will probably fix the issue regarding the fact that there were problems in the HikaShop vote system and I had to modify it (and apply some patches in HikaMarket too) to make it work again on the vendors.
3. The vote system is in the HikaShop core

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260231

hi

i tried to use the new hikamarket 1.7.2 and hikashop 2.6.4. Do i need to upgrade?

on my vendor listing page, i can see the following when i hover my pointer on the stars/ voting

average: 5
total:3
your vote: 5

but when i check the vendor_average_score and vendor_total_vote in phpmyadmin is empty.

am i looking at this correctly? i want to display the actual average and total in the front end

thanks

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7 years 9 months ago #260282

Hi,

I'll need a link to the vendor page in order to understand what you're talking about exactly.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260314

hi

please check this link

linklink

you can see there is already votes on the stars. when you hover you will see

average 4.5 votes 2

but this is still empty

<h4><?php echo '<i class="fa fa-trophy fa-1x" aria-hidden="true"></i> Ave. Score ' .$this->element->vendor->vendor_average_score; ?></h4>
<h4><?php echo '<i class="fa fa-heartbeat fa-1x" aria-hidden="true"></i> Total Votes ' .$this->element->vendor->vendor_total_vote; ?></h4>

am i missing something?

thanks

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7 years 9 months ago #260335

Hi,

You're in the vendor page ; so why are you using "$this->element->vendor" ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260382

thank you

i forgot to correct the code before posting. i already took out element. if you check the page it appears 0.0000.

its still 0.000 even do votes have been made.

also the url still has the word /component/hikamarket/vendor/ even do i already choose a default vendor menu.

thanks

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7 years 9 months ago #260383

Hi,

I'm afraid that it does not answer to my interrogation..
Why are you using " $this->element->vendor " while the vendor content is in " $this->vendor " ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260478

hi

please let me clarify

i already took the element out.

so my code is something like the following

<h4><?php echo '<i class="fa fa-trophy fa-1x" aria-hidden="true"></i> Ave. Score ' .$this->vendor->vendor_average_score; ?></h4>

i just forgot took correct the post

BTW using phpmy admin vendor_average_Score is 0 even do votes has been made

thanks

Last edit: 7 years 9 months ago by ronron.

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7 years 9 months ago #260489

Hi,

I cannot reproduce your issue in the way that I got data stored in the vendor table.
But I saw several problems with the HikaShop vote system ; problems that I asked Xavier to fixed and which seem to be still present.

So I think that the support of votes in the vendor page will be simply removed.
As long as the HikaShop vote/comment system does not follow the requirements I gave, no working integration would be possible.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260542

hi

So I think that the support of votes in the vendor page will be simply removed.
As long as the HikaShop vote/comment system does not follow the requirements I gave, no working integration would be possible.


i hope you do not remove the votes and comment feature. i believe that this is essential in establishing the sellers reputation.

we need to show the sellers reliability in terms of buyers votes and comments

thank you

Last edit: 7 years 9 months ago by ronron.

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7 years 9 months ago #260564

Hi,

If the vote system is not working for vendor and if I can't do anything in HikaMarket to fix that (if the problem is in the HikaShop core) ; I don't see any other solution to remove the votes for the vendors.
Having a feature which do not work is useless.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #260726

hi

i apologize but i don't understand what's happening...Specially in the long run.

does this mean that any product, plugin, capability, feature or function from hikamarket that does not work anymore shall be removed? or discontinued?

Respectfully, i dont see, how a multivendor ecommerce component would thrive with out a voting and comment sytem

thanks

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7 years 9 months ago #260741

Hi,

= No more votes on vendor

Is that clear enough ?


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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