[SOLVED] assigned users to vendor cannot be saved

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6 years 6 months ago #292147

-- HikaShop version -- : 3.4.0
-- HikaMarket version -- : 2.1.1
-- Joomla version -- : 3.8.7
-- PHP version -- : 7

Hi,

When I want to add a user to a vendor the selected user is not saved.
I've done this before with success but now for some reason it's not saving them any more.

Any tips on where to check are very welcome.

Last edit: 6 years 6 months ago by nico.van.leeuwen. Reason: solved

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6 years 6 months ago #292160

Hello,

Can you please provide more details about the context, like : Is it in the front-end or in the back-end ?
Please also provide basis details about your HikaMarket configuration so we can check if you're using "multiple vendor for users" or not.
You can also perform a "check database" via the HikaShop configuration to verify that you do not have a missing table.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 6 months ago #292190

Hi,

The issue is in the back-end.
I've checked the database, all is OK.

I want to assign users to multiple vendors (hope this is what you mean with the question). And after trying this, it seems I cannot assign the same user to multiple vendors... Is this by design that a user cannot be assigned to multiple vendors ?
That would explain my problem.

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6 years 6 months ago #292192

Hello,

Thanks for the details.

Please re-download HikaMarket 2.1.1 in order to have the patch regarding the loading of users.
The assignation is right made when you save but the data could not be fully displayed afterwards.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 6 months ago #292208

Hi, I've re-downloaded HikaMarket and installed it.

When I try to assign a user to a second vendor in the back-end I'm not successful in saving him with this.
At least it is not showing me this.

:(

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6 years 6 months ago #292250

Hello,

I would need a backend access to test and a FTP access to add some debug trace and patch.
Please use the "contact us" form with a link (url) to that forum thread so the support team will know what to do with the credentials.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 6 months ago #292266

Credentials are in the mail.

Thanks

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6 years 6 months ago #292289

Hello,

I want to assign users to multiple vendors

I checked your configuration and the setting "Allow multiple vendor for users" is not activated.
So you cannot assign a users to several vendors in the same time ; if the user is already assigned to a vendor, the next assignation won't be made.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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6 years 6 months ago #292345

:woohoo:

Now I feel stupid...
I did not look for that obvious setting because I had it turned on at some point... but it got unselected somewhere in the process.

Thanks for pointing this out and sorry for the confusion.

The following user(s) said Thank You: Jerome

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