When adding Product Characteristics, Default Value dropdown empty in Front End

Hello,

When you select an element for the Characteristic, there is an Ajax call made in order to retrieve the list of the possible values.
You can see that call via the browser console.
I performed a test in the HikaShop demo website and the account do receive the list of the values.
In order to understand the nature of your issue, we first need to be sure that, the Ajax call is made and also know the content returned by your website.

Regards,

Hello,

I would need to access your website in order to see the issue directly.
If you don't have the Ajax call, it could indicates a JavaScript error which stop the processing of the script.
To be sure of that, best is to check.

Regards,

PS : for private information, please use the "contact us" form with a link to the forum thread ; so the support team will know what to do.

Hello,

Your issue is a JavaScript temporal issue.
There is a function which init the "nameboxes", which is added into the page header.
There is another function which init the characteristic system, by setting some values (callback URL) to the characteristic namebox.

While the function are right seen in "order", in the page they are not called with that same order.
So the second function want to initialise the callback on the namebox which is not yet initialized.
That function do not trigger any error but, by not seeing the namebox, just do nothing.

One solution to try is to change the line

window.Oby.ready(function() {

window.hikashop.ready(function(){

Hello,

Thank you for your feedback.
We will add the fix in the next release.

Regards,