The coupon that you entered cannot be used in order value under RM10

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  • Hikashop Business
1 year 7 months ago #350959

-- HikaShop version -- : 4.4.5
-- HikaMarket version -- : 4.1.0
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : The coupon that you entered cannot be used in order value under RM10

The item price is 58.99, but when applying the coupon it shows the error "The coupon that you entered cannot be used in order value under RM10"

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1 year 7 months ago #350973

Hello,

If you change "discount target vendor" to "no" ; does your coupon code is working ?
Is the product in your cart is related to the vendor "28 - RESTA ..." ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 months 6 days ago #357588

1. If change "discount target vendor" to "no" the coupon code is working fine
2. Yes the product is under that vendor "RESTA ENTERPRISE"

Can check what is the issue?

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11 months 1 day ago #357728

Hello,

I checked the issue and it is related to the variant system.
HikaMarket receives the products but the variant it not linked to its main during the "beforeCouponCheck".
We're working on a fix.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 months 1 week ago #360207

was this fixed?

we need to know where to fix this

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7 months 1 week ago #360221

Hello,

We included the patch as an hotfix in the latest HikaMarket release.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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