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Emails are sent to the wrong person
- southga1974
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13 years 4 weeks ago #128257
by southga1974
Emails are sent to the wrong person was created by southga1974
-- url of the page with the problem -- :
the-authors-club.com
-- HikaShop version -- : Latest
-- Joomla version -- : 3.1.5
-- PHP version -- :
-- Browser(s) name and version -- : Internet Explorer 9
-- Error-message(debug-mod must be tuned on) -- : None
Hi.
I have a few questions about emails.
1. When a vendor registers on my website, I (the store owner) get an email that is addressed to that vendor concerning registration. When a vendor registers on my website, I get an email that is addressed to that vendor saying that he or she is now a vendor. Is this a copy of the email that is sent to the vendor? Is the vendor himself getting that email?
2. When a customer orders a product, the email that is suppose to be sent to the customer about order creation is going to the vendor instead. The vendor should not be getting this email. It needs to go to the customer.
Thanks.
-- HikaShop version -- : Latest
-- Joomla version -- : 3.1.5
-- PHP version -- :
-- Browser(s) name and version -- : Internet Explorer 9
-- Error-message(debug-mod must be tuned on) -- : None
Hi.
I have a few questions about emails.
1. When a vendor registers on my website, I (the store owner) get an email that is addressed to that vendor concerning registration. When a vendor registers on my website, I get an email that is addressed to that vendor saying that he or she is now a vendor. Is this a copy of the email that is sent to the vendor? Is the vendor himself getting that email?
2. When a customer orders a product, the email that is suppose to be sent to the customer about order creation is going to the vendor instead. The vendor should not be getting this email. It needs to go to the customer.
Thanks.
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13 years 4 weeks ago #128259
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Emails are sent to the wrong person
Hi,
Right.
There is a fix in the next version for this.
Please edit the file "administrator/components/com_hikamarket/classes/mail.php" and replace
By:
It should fix the problems.
Regards,
Right.
There is a fix in the next version for this.
Please edit the file "administrator/components/com_hikamarket/classes/mail.php" and replace
Code:
$vendorClass = hikamarket::get('class.vendor');
$vendor = $vendorClass->get($vendor_id);
$mail->dst_email = $vendor->vendor_email;
$mail->dst_name = $vendor->vendor_name;
Code:
$vendorClass = hikamarket::get('class.vendor');
$vendor = $vendorClass->get($vendor_id);
unset($mail->dst_email);
$mail->dst_email = $vendor->vendor_email;
unset($mail->dst_name);
$mail->dst_name = $vendor->vendor_name;
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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- southga1974
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13 years 4 weeks ago #128272
by southga1974
Replied by southga1974 on topic Emails are sent to the wrong person
Okay, thanks.
But why are vendors getting emails when a customer orders his products? Those emails should go to the customers instead.
But why are vendors getting emails when a customer orders his products? Those emails should go to the customers instead.
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13 years 4 weeks ago #128274
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Emails are sent to the wrong person
Hi,
The vendors receive an order notification.
Regards,
The vendors receive an order notification.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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- southga1974
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13 years 4 weeks ago #128310
by southga1974
Replied by southga1974 on topic Emails are sent to the wrong person
Okay, but the email is addressed to the customer, not the vendor whose product was ordered. Is it a copy of the order that's sent to the customer?
Thanks.
Thanks.
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13 years 4 weeks ago #128318
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Emails are sent to the wrong person
Hi,
I don't understand what you are trying to explain.
Regards,
I don't understand what you are trying to explain.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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- southga1974
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13 years 4 weeks ago #128353
by southga1974
Replied by southga1974 on topic Emails are sent to the wrong person
Hi,
When a customer places an order for a book, he should receive a notification about his order status.
Yesterday one of my vendors received a notification about an order that was intended for the customer who placed that order. They're not the same person. That email should have been sent to my customer, not the vendor. I'm asking why did my vendor receive the customer's email?
When a customer places an order for a book, he should receive a notification about his order status.
Yesterday one of my vendors received a notification about an order that was intended for the customer who placed that order. They're not the same person. That email should have been sent to my customer, not the vendor. I'm asking why did my vendor receive the customer's email?
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13 years 3 weeks ago #128415
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Emails are sent to the wrong person
Hi,
Did you applied the patch that I gave you yesterday ?
HikaMarket just override the admin mails to send a copy to the vendors (and the mail with only their products).
Their was a problem that is already fixed for the next release : this fix was written just before in this thread.
Regards,
Did you applied the patch that I gave you yesterday ?
HikaMarket just override the admin mails to send a copy to the vendors (and the mail with only their products).
Their was a problem that is already fixed for the next release : this fix was written just before in this thread.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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13 years 3 weeks ago #128421
by southga1974
Replied by southga1974 on topic Emails are sent to the wrong person
I bought a product to test it, and received the customer email, so that does work like it should.
Thanks!
Thanks!
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