I can't display shipping method for vendor product

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9 years 5 months ago #203780

-- HikaShop version -- : 2.4.0
-- HikaMarket version -- : 1.6.2
-- Joomla version -- : 3.4.1

Hello,

I have checked all topics and faq about this, but did not manage to find a solution.

I have set up a shipping plugin for a vendor with a fixed shipping price of 8€.
The plugin is activated and the vendor selected in it. There is no restriction defined.

When I add one of his product in the cart, the shipping method is not proposed.

The product :
> has a stock
> needs a delivery
> belongs to this vendor
> is active
> has a weight
> has dimensions
> units corresponds to main configuration

No error message displayed.

Thank you for your help !!

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  • MODERATOR
9 years 5 months ago #203794

Hi,

Do you have the "shipping per vendor" setting activated in your HikaMarket configuration ?
Thanks to that setting, HikaMarket will create virtual "warehouses" and split the products in different groups (one group per vendor).
When a shipping method is assigned to a vendor, it is only proposed for the "warehouse" of the vendor.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 71
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9 years 5 months ago #203800

Hello Jérôme

Yes this option is activated.

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  • Posts: 26158
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9 years 5 months ago #203801

Hi,

Would it be possible to have a link to the website and a screenshot of your shipping method configuration ?
If you want to send us some private information, please use the "contact us" form with a little link on that thread.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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