Buyer email notification

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9 years 2 months ago #214834

-- HikaShop version -- : 2.5.0
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4

Hi,

I know we've talked abut this before, but can find/remember the solution.

I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?

Thanks,
David

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9 years 2 months ago #214836

Hi,

In your HikaShop backend, does the main order is also "confirmed" ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 2 months ago #214845

Hi,

Yes, both orders are set to 'confirmed'.

//David

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9 years 2 months ago #214846

Hi,

Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.

INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0);
(where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config")

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: DavidThor

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9 years 2 months ago #214848

Perfect! Works like a charm!

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