Email to Vendor

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5 years 9 months ago #303197

-- HikaShop version -- : HikaShop Business 4.0.2
-- HikaMarket version -- : 3.0.0
-- Joomla version -- : 3.9.0
-- PHP version -- : 5.6.39

When an order is confirmed, the seller does not receive an order confirmation email

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5 years 9 months ago #303231

Hello,

Please provide more details about the context and how the order is confirmed exactly (like which payment plugin, etc).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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5 years 9 months ago #303232

The shop does not include payments, but only orders, when the user confirms an order, I would like the seller of the products to receive an email

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  • Posts: 26158
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  • MODERATOR
5 years 9 months ago #303233

Hello,

I'm sorry but I cannot understand the situation with your current description.
You have to provide more concret details about what is happening ; which can include screenshots of configuration, screenshot of orders.
Please understand that there are hundreds of possible configurations and if we can't understand what is yours, we cannot explain you what (and why) you have to change to achieve your goal.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
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